Privacy Policy

THE DIAMOND GAMES collect your personal data so that you can benefit from THE DIAMOND GAMES's Services and we make it our duty to adhere to the rules of the game!

This privacy policy is designed to help you understand how your data is used, inform you of your rights and how to exercise your rights.

1. Personal information we collect and how we collect it

When you interact with or use our Services, we are collecting personal information about you. Sometimes we collect personal information automatically when you interact with our Services (e.g., information about how you interact with our Services) and sometimes we collect the personal information directly from you when you use our Services (e.g., information you give us when setting up your account or user profile). At times, we may collect personal information about you from other sources and third parties, including other players.

Information We Collect Automatically or From You Directly

Registration Information

We may offer you the option to complete a user profile that is visible to other Studio users (“Account"). If you create an Account, you may provide us your name, a username, e-mail address, a password and other information that helps us confirm that it is you accessing your Account. We may do this through in-game dialog boxes, which you may choose to skip. If you sign into the Services with Facebook Connect, we will collect information that is visible via your Facebook account such as: (1) your first and last name, (2) Facebook ID, (3) Profile Picture/Image/URL, and (4) list of Facebook friends. Your Account may be used to publicly identify you as part of social features of the Services, which may include user-to-user interaction, chat or messaging functionality, public leaderboards, head-to-head competition, and other similar features. Your username associated with your Account will be public and will be shown to other users. In addition, your username will allow others to access information on your user profile that is considered public or that you have designated as public in your user profile settings.

Address Book Information

We may also offer you the ability to choose to import your contacts or manually enter e-mail addresses so that you can locate your contacts on Studio and invite your contacts to join you in the Services. This information is typically collected through the use of third-party mobile device software development kits. If you choose to import your contacts or manually enter e-mail addresses, we will store those contacts for purposes of helping you and your contacts make connections through our Services. You are responsible for ensuring your sharing of this information with us is compliant with applicable laws. In some countries, this may require you to get permission from the people you invite before you share their information.

Technical and Usage Information

When you access our Services, we may use cookies and other similar technologies to collect (i) certain technical information about your mobile device or computer system, including IP Address, mobile device ID (IDFA, Google Advertising ID or other identifiers), and the version of your operating system; and (ii) usage statistics about your interactions with the Services, including the links, objects, products and benefits you view, click or otherwise interact with (also known as “Clickstream Data"). Our emails may also contain tracking pixels that identify if and when you have opened an email that we have sent you, how many times you have read it and whether you have clicked on any links in that email. In connection with your use of certain Services, we will create and assign to your device an identifier that is similar to an account number. In addition, in certain circumstances, we may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as username, character name, or e-mail address. We may also infer your approximate geographic location based on your IP address.

Payment Information

When you order any good or service through the Services, including any virtual currency or virtual good, we collect certain non-financial transaction information related to these purchases, including what you purchased, the price, and the date. Your in-app purchase transactions are processed by third-party payment processors, such as Apple (for purchases on iOS devices), Google (for purchases on Android devices), or Amazon (for purchases on Kindle devices). The third-party payment processors will collect your name, phone number, e-mail address, mailing address, billing address, and complete credit card information to enable them to process your payment. The third-party payment processors may also retain this information to enable you to purchase additional items through our Services without having to re-enter your payment information each time. Please note third-party payment processors do not share your financial information, like credit card numbers, with us. In addition, please note that the third-party payment processors’ processing of transactions and collection and use of your personal information is governed by their terms of service and privacy policy, and purchases through these third parties may also be subject to additional policies. We encourage you to review the terms of service and privacy policies of those third parties to learn more about how they handle your personal information.

Information Collected by or Provided to Customer Support

When you ask for assistance from our Customer Support team, we will collect and store the contact information you provide (generally your name and e-mail address), information about your game-play or activity on the Services, and your username or ID number. We will also store the correspondence and information within the correspondence that you choose to share with us.

Communication Preferences

We may collect information about your interests and communication preferences that you choose to provide, such as when subscribing to news or alerts.

2. Who we share information with

We will not share any Personal Data that we have collected from or regarding you except as described below:

Information Shared with Our Service Providers. We engage external service providers to work with us to administer and provide the Services. As part of that they will process your Personal Data on our behalf. These external service providers have access to your Personal Data only for the purpose of performing services on our behalf, in compliance with this Privacy Policy, and we make sure each one is contractually obliged not to disclose or use your Personal Data for any other purpose. The service providers we use help us to:

Run, operate and maintain our Services through third party platform and software tools;

Perform content moderation and crash analytics;

Run email and mobile messaging campaigns;

Perform game and marketing analytics;

Administer live events, competitions, sweepstakes and promotions, including registering players, managing check-in and attendance, verifying eligibility and prize fulfilment;

Provide payment attribution;

Provide technical and customer support; and

Process payments for live events ticketing or other purchases.

3. We may share your data with

Companies involved in service management. You can find out more about the group on our dedicated website:

Technology service providers involved in providing services (e.g., product delivery, service promotion, combating inappropriate, deceptive and toxic practices). As subcontractors, these service providers have the same obligations as us to comply with applicable personal data protection laws.

Partners who use your data to provide you with personalized advertising or personalized content.

To see a list of our partners, please see the Cookies page.

To opt out of having your data shared.

Other companies, only in case of transfer of our activities.

Administrative or judicial authorities to verify that the data is being used correctly or for investigative purposes in compliance with applicable law. We always verify the legitimacy of requests.

In such cases, your data may be transferred to countries outside the European Union which offer an equivalent level of protection. In the case of transfers to other countries, the protection of your data is guaranteed in particular by the signing of standard contractual clauses approved by the European Commission.

4. Children's Privacy

The age at which minors may create an account with us or access some of our services depends on the personal data protection laws of each country. For more information, please see the article on minor-specific access rights and terms in our Ubisoft Terms of Service Use.

5. How long do we keep your information

Unless otherwise required by applicable law, we will generally retain your information for as long as you maintain this game account, after which your data will be deleted.

6. Safety

The personal data you provide to us is stored on servers located in secure facilities and is protected by protocols and procedures designed to ensure that such data complies with industry standard security, such as firewalls and data encryption. However, no server, computer or communication network or system, or data transmission over the Internet, can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot ensure or warrant the security of any personal data you transmit to us or through the Services.

By using the Services or providing us with Personal Data, you agree that we may communicate with you electronically regarding security, privacy and administrative issues related to your use of the Services. If we learn that a security system has been breached, we may attempt to notify you electronically by posting a notice on the Service or by sending you email.

7. Contact us

If you have any questions or comments on this policy, you can email us at achraf.miri.app@gmail.com